I think the first explosion of anger was overboard, but it was justifiably overboard in a sense; the fans had been promised "we would be happy about the relationship" and we got "you should be happy that you saw how much Jack and Ianto loved each other right before they get poisoned and die", which IMHO is not the same thing. And the reaction to poor Moran was horrific.BUT:

From some of the comments I've read, it seems that this piece of dreck, because it was full of dying people and bad government conspiracies, makes Torchwood "real drama." You know, I would have understood if it were good. But it is nonsense.